Please note that all support and inquiries requests must be made by email or via the online helpdesk question form. We prioritize emails rather than phone because it has proven helping solve problems in a very reliable way to the satisfaction of all. Please help us to provide a quality service and use the online helpdesk to communicate with us. Service Desk: support.mokacampus.com Refund Policy: - No withdrawal, no refund once login/password has been activated. - Refund (less $US 35 administrative fee) if login/password was not activated. - Please note the refund policy applies on all PMCAMPUS.com products when requested within 30 days after purchase. - A refund request must be made at http://support.mokacampus.com prior to course completion. - In the case of a refund, contact hours or PDU certificates will not be awarded. All copies of PMCAMPUS.com documents (such as Condensed Notes, Study Roadmap, Tutorials, ...) must be destroyed. - No refund for extensions. Sales Condition: - 90 access to PMCAMPUS.com Exam Simulators will only be allowed once Mokanova Inc. has received the fully completed registration form and the payment in full, unless otherwise agreed by Mokanova Inc. Payment of a course fee gives you a personal non-exclusive, non-transferable license to attend your Exam Simulators. - A PO Box is not a valid address to be able to process an order. - Transferring or sharing your license with anyone individual is a violation of the licensing agreement and is subject to legal action. - You must login within 90 days of your purchase. - For course content description, please see PMCAMPUS.com website. - As a result of the benefits given by Mokanova Inc., you agree that Mokanova Inc. will not in any way be liable for any damage or prejudice, direct or indirect suffered by you by the use or the application of the Exam Simulators. In any case, no liability can be attributed to Mokanova Inc. in excess of the course fees charged. - Any disagreement not amicably settled or any eventual legal proceedings between the parties will be initiated exclusively in the judicial district of Newark, DE, USA. System Requirements PMP35H - CAPM - PMP EXAM: Pentium III 128 MB memory or higher / Mac PowerPC - Windows 98, NT, XP, 2000, Macintosh OS9, OSX - Internet Explorer 6 or higher / Netscape Navigator 4.7 or higher / Firefox 1.5 or higher / Safari - Internet connection: 56k modem minimum, preferably a high-speed connection - Monitor: 1024 x 768, true Color 32-bit or better - required the free plug-ins: Flash 6 Player or higher and Adobe Acrobat PDF Reader. System Requirements PMPAID + PDUS Leadership Series + PDUS Project Management Software + 10 PDUS - PMP Recertification: PMBOK 3rd Ed. Essentials: P500+ with 128 MB memory or higher - Windows XP, 2000, 2003 - Internet Explorer 5.5 or higher -Warning: No other browser is supported for this course - Windows Media Player 9.0 or higher - Sound card with speakers and headphones strongly recommended - Internet connection: 56k modem minimum, preferably a high-speed connection - Monitor: 800 x 600, True Color 32-bit or better - required the free plug-ins: Flash Player 8 (or higher) and Adobe Acrobat PDF Reader. We strongly advice you to try the free demo course to check your computer, go to the free demo registration. 100% PMP Pass Guarantee - 100% CAPM Pass Guarantee 35 Hours Prep Course (PMP35H) - 23 Contact Hours CAPM Prep Course (CAPM23H) - ONLY does NOT apply for PMP Simulated Exams (PMP3EX and PMP2EX) and PMBOK Interactive Study Aid Course (PMPAID): A. If you purchase 35 HOURS PREP COURSE (PMP35H) or 23 Contact Hours CAPM Prep Course (CAPM23H), complete the course, and fail the PMP or CAPM exam within a one calendar year period (date of purchase), PMCAMPUS.com will provide another 90 days access to 35 HOURS PREP COURSE (PMP35H) or 23 Contact Hours CAPM Prep Course (CAPM23H) at no charge. B. If you fail a second time, we will also provide another 90 days free acces. C. If you fail a third time, you will be refunded of your initial purchase. Conditions: 1. After the first and/or second PMP or CAPM exam failure, customer sends (a) a statement that he completed the 35 HOURS PREP COURSE (PMP35H) course or 23 Contact Hours CAPM Prep Course (CAPM23H) and (b) a copy of the PMP or CAPM exam scoresheet. 2. PMCAMPUS.com will provide another 90 days access with 3 business days of receipt of the first and/or second failed PMP or CAPM scoresheet and the statement that the customer has completed the course. 3. After the third failed PMP or CAPM exam, customer sends a copy of the PMP or CAPM exam scoresheet. PMCAMPUS.com will mail the customer a refund check within 30 days after receipt of the third PMP or CAPM exam scoresheet. 4. This offer is only valid for the registered purchaser of 35 HOURS PREP COURSE (PMP35H) or 23 Contact Hours CAPM Prep Course (CAPM23H). All three attempts to the exam must be within one calendar year period after the 35 HOURS PREP COURSE (PMP35H) or 23 Contact Hours CAPM Prep Course (CAPM23H) purchase date. Price Change Disclaimer: For all prices, products and offers, PMCAMPUS.com reserves the right to make adjustments due to changing market conditions, course discontinuation, providers price changes, errors in advertisements and other extenuating circumstances. However the price you paid at the time of purchase still holds for you. Information contained on PMCAMPUS.com may be changed at any time without prior notification or obligation. Canadian Tax Rate for Canadian residents: 5% (GST); For your information, MOKANOVA's Canadian tax registration numbers follow: GST/HST #883230203 PST #R452364 |
PMCAMPUS.com is a PMI Registred Education Provider: R.E.P. # 2193 © 2003-2008 Mokanova Inc - All rights reserved for all countries -
PMCAMPUS.com is a trademark of Mokanova Inc. Inc. PMI®, PMBoK®, PMP®, CAPM® and REP® logo are owned and registered trademarks and logo of the Project Management Institute Inc. |